Refund and Returns Policy

Thank you for purchasing tickets from Endeavor Miami, Inc. (“Endeavor”). Please read this Refund and Returns Policy carefully before completing your purchase. By purchasing tickets, you agree to the terms outlined below.

Non-Refundable Tickets

All tickets purchased are non-refundable. Once your purchase is confirmed, we cannot offer any refunds, except under the specific conditions outlined in this policy.

Conditions for Refunds: Force Majeure

In the event of a Force Majeure, such as natural disasters, pandemics, or other unforeseen circumstances beyond our control that result in the cancellation of the event, we will offer refunds. Refunds will be processed to the original payment method used at the time of purchase. Please note that we cannot issue refunds if the event is rescheduled due to Force Majeure, but your tickets will remain valid for the rescheduled date.

Ticket Transfers

We understand that plans can change. If you wish to transfer your ticket to another person, you may do so by contacting us at [email protected]. Please include your order number and the details of the person to whom the ticket will be transferred. All transfer requests must be made no later than [X days/hours] before the event date.

Refund Method

Refunds, when applicable under this policy, will be issued to the original payment method used during the purchase. Please allow [X business days] for the refund to appear in your account, depending on your payment provider.

No-Shows

Please note that no refunds will be issued for no-shows. If you do not attend the event, you forfeit the ticket and no refund or credit will be provided.

Customer Responsibilities

Accurate Information: It is the responsibility of the customer to provide accurate and complete information when purchasing tickets. We are not responsible for any issues arising from incorrect details provided at the time of purchase.

Ticket Handling: Customers are responsible for keeping their tickets safe. Lost, stolen, or damaged tickets may not be replaced or refunded.

Reviewing the Policy: Customers are responsible for reviewing this Refund and Returns Policy before making a purchase.

Changes to This Policy

We may update or modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy periodically for any updates. The date of the last revision will be indicated at the top of the policy page. By continuing to use our services after any changes are posted, you accept and agree to the revised policy.

Acceptance of Policy

By purchasing tickets from [Your Company Name], you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy. If you do not agree with any part of this policy, please do not complete your purchase.

Contact Information

If you have any questions regarding this policy or need assistance with a ticket transfer, please contact us at [email protected]. Our team is here to help you.